Get in Touch With Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover new online casinos? This page explains the best ways to reach us and what happens once your message arrives.
The Best Way to Reach Us
Email is the most reliable channel for contacting our team. Write to us at [email protected] and a member of our editorial team will read your message personally — we don't rely on automated replies to stand in for a real response.
A little context helps us help you faster. Let us know upfront whether you're asking about a specific casino, a bonus offer, a technical issue with the site, or something else entirely, and we'll route it to the right person straight away.
What You Can Get in Touch About
- Questions about our reviews — If anything in our coverage of a casino, its bonus terms, or its editorial rating isn't clear, ask us directly.
- Corrections and updates — Licensing details, bonus terms, and payment methods change. If you spot something on the site that looks outdated, we want to know so we can look into it.
- Suggestions for coverage — If there's a newly licensed casino, a payment method, or a topic around real money online casinos you think we should look at, tell us.
- Partnership or editorial enquiries — If you represent a licensed operator or an affiliate partner, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward relevant support resources.
What to Expect After You Write to Us
We aim to respond within a couple of working days, though this can stretch a little during busier periods. Every message is read by a real person on our team — nobody gets a canned reply in place of an actual answer.
If your question relates to a specific offer or bonus term, it helps to name the casino and, if relevant, the page you were reading when the question came up. This is especially useful if you're comparing options like those covered on our Best Non GamStop Casinos 2026 page, since terms can vary between operators.
A Note on Editorial Independence
Real Money Casino may earn a commission when readers sign up through links on this site, but this never decides how a casino is rated or ranked. Our editorial ratings, like those shown for the operators covered on this site, reflect our own research into licensing, banking options, bonus terms, and game fairness — not commercial arrangements. If you ever have a concern about how a review reads, that's exactly the kind of feedback we want to hear through the contact details above.
Before You Reach Out
A few quick checks can save you a round trip:
- If your question is about a bonus offer, check the terms listed beside that offer on the relevant page first — wagering requirements, expiry dates, and maximum withdrawal caps are usually stated there.
- If you're asking about payment processing times or fees, note which method you used or plan to use (bank transfer, debit card, digital wallet, or another option), since timings can differ between them.
- If your enquiry concerns your own gambling habits or spending, our contact email is a fine place to ask where to find deposit limits, self-exclusion tools, or state support services — we're glad to point you in the right direction.
Whatever brings you here, thank you for reading and for taking the time to reach out. We look forward to hearing from you.